Frequently Asked Questions
Everything you need to know about your Psycho Pharma order.
What is the standard shipping time for orders?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and local customs processing.
How do I track my delivery?
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your package in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a refund or size exchange.
How should I care for my Psycho Pharma apparel?
To preserve the quality of the fabrics and prints, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or direct heat on graphic elements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Do you restock items that are sold out?
Many of our collections are limited edition drops. However, popular core items are restocked periodically. You can sign up for 'Back in Stock' notifications on the specific product page.